North American Seminars Online Continuing Medical Education

Each training program available format is listed on the course detail page. To purchase a course, choose the desired format and add it to your cart. Login or create your myhealthclick account. Once you review your registration cart and checkout from the store, the online coursse or test will become available in your myhealthclick account. All formats have limited online test options depending upon the purchased option.

Online courses are formattted for Windows Explorer, Firefox, Safari and Chrome. Adobe Flash is required for online courses. Adobe Acrobat Reader is required for download courses. CD/DVD courses require Winodws Operating system. Mac version are in production for all CD software products

Getting support from North American Seminars, Inc.

Support for all product is provided by e-mail. This method of support actually provides a higher level of support and allows us to access your unique issues and develop the most appropriate resolution. To receive e-mail support, send a e-mail to the support e-mail listed in the product support page. Please be sure to include the follwoing

Your name and myhealthclick username

The browser type for online courses or the operating system and service pack for CD/DVD

The location in the product where the error occurred

Any error message provided by the software

Send a request for support using our online request form Online Customer Service Request The North American Seminars Inc. live course registration line is not located in the same office as the software development team. E-Mail support will provide you with the fastest response

CD Software Installation

Our CD training programs are actually independant software application and not just video on a CD. With this in mind, the installation process is like a standard software installation. Files will be installed on your hard drive that allow the software to operate. Each software will have specific ionstructions on how to install and use each product

Frequently Asked Questions

When installing the CD, the installation program indicates that there is a newer version of Quicktime installed on my computer

Skip the installation on the CD and use the most current version of Quicktime. The internet and Itunes provide a much more current version of Quicktime that we can on a CD

When taking an online coursse, the material is loading very slow

Internet speeds vary based upon a number of factors. If the course is painfully slow, try back at another time. Many cable internet connections slow down at night when your neighbors are surfing the web

I have lost my download course file, can I download the file again?

Contact support at North American Seminars and we can e-mail you the download file or provide you with a download link Online Customer Service Request